Politique de remboursement

Refund & Return Policy

At PurelyHomeDeco, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

🔄 Returns

You may request a return within 14 days of receiving your order.

To be eligible:

Item must be unused and in original packaging

Proof of purchase is required

📦 Return Process

To start a return, contact us at:

📧 support@purelyhomedeco.com

Our team will provide clear instructions on how to return your item.

💸 Refunds

Once your return is received and inspected:

You will be notified of approval

Refunds are processed within 5–10 business days

Funds are returned to your original payment method

⚠️ Damaged or Incorrect Items

If your item arrives damaged or incorrect:

Contact us within 48 hours of delivery

Include photos for faster resolution

We will offer:

Replacement OR

Full refund

🚫 Non-Returnable Items

Used items

Gift cards

Custom or personalized products

🚚 Return Shipping

Customers are responsible for return shipping costs

Original shipping fees are non-refundable

📩 Contact

For any questions:

📧 support@purelyhomedeco.com

🌍 Based in Lebanon 🇱🇧